Need help?
If you need help or have questions about the Data Science Research Infrastructure, try one of the mechanisms above:
📝 Submit a ticket
If you are having technical issues, such as "my pod does not restart anymore", and need help from the RCS team, submit a ticket in the ICTS Self-Service Portal.
💬 Join the DSRI Slack
If you have a broader questions for the DSRI community, such as "which kind of tools could I use to run imaging workflows on the DSRI?", ask your questions on a public Slack channel.
Contact us at rcs-ub@maastrichtuniversity.nl to get an invitation to the DSRI Slack channel
🧹 Delete your data
You can request us to delete the data related to you in the DSRI user database, and in the DSRI cluster. Contact rcs-ub@maastrichtuniversity.nl to request the deletion of your data.
📬 Contact us
For any technical questions, please contact us through the ticketing system. Click here to submit a ticket. For non-technical questions you can contact us at rcs-ub@maastrichtuniversity.nl. The Research Computing Support team is located at the UM inner city Library location: Grote Looiersstraat 17 (GL17). We will reply during office hours (Mon-Fri: 08.30-17.30), except on public holidays.
The Research Computing Support team members: